Lead Field Service Technician

Goldsboro, NC
Full Time
Mid Level
We are seeking an experienced Lead Field Service Technician for a direct hire role in Goldsboro, NC.

The Lead Field Service Technician will be expected to travel throughout the USA. Field Service projects may include installations, repair, and maintenance of electrical components/power transformers.  This role will provide on-site project support/execution and planning to Field Service crews. 

Pay: $46-54/h (depending on experience)
Benefits: Comprehensive employee benefits

RESPONSIBILITIES FOR LEAD SERVICE TECHNICIAN
  • Must be able to drive company vehicle/equipment.
  • Receive assignments and instructions from manager – both oral and written.
  • Read, understand, and follow guidelines set forth Company procedures, and blueprints when performing assigned work.
  • Lead other Field Service team members.
  • Holding team accountable to project schedule execution
  • Troubleshoot and resolve technical complex issues.
  • Knowledge/troubleshooting experience of electrical testing/theory.
  • Knowledge/troubleshooting experience of controls
  • Knowledge/troubleshooting experience of oil processing
  • Understand and interpret blueprints.
  • Compose Field Reports (Daily Activity reports, etc.) and any other job site, customer specific reports to management/customer in a timely manner.
  • Manage equipment maintenance on each job site.
  • Manage job site safety.
  • Conduct pre-job/post-job walks.
  • Assist Service Work Planner with following on-site project management: budget, scope of work, schedule, manpower, task prioritization and multi-tasking.
KNOWLEDGE, SKILLS & ABILITIES
  • Mechanically inclined and have basic knowledge of hand tools
  • Understanding of transformer/industry specifications to be able to troubleshoot/analyze data.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Basic understanding of operating heavy machinery/equipment.
  • Self-directed, positive attitude, willingness to learn and ability to follow instructions/directions.
  • Computer skills.
  • Conform to all safety rules and use all appropriate safety equipment
  • Excellent communication skills, both verbal and written.
Required Education / Experience
  • This role needs to be proficient in technical competencies: Transformer Assembly, Electrical Testing, Controls, LTC’s and Oil Processing.
  • High School Diploma or GED equivalent.
  • Advanced post-high school level education in lieu of 3 years of industry specific work experience
  • Utility experience
  • Valid Driver’s License
Key Working Relationships
  • Works with other departments: Components, Sales/Marketing, transformer plants-Goldsboro, Waukesha
  • Communicates with customers and managers who may have inquiries about aspects of the job which entails the exchange of accurate information and quick decisions in these situations. 
Physical Demands
  • Estimated hours for this position is 60 hours a week
  • Ability to remain in a standing position 90% of the time.
  • Ability to travel 95% of the time to different job sites throughout the region. Travel by vehicle and plane.
  • Ability to operate heavy machinery, climb, and work at heights
  • Ability to lift, pull, push, and carry up to 50 lbs.
If you are interested in learning more about this role, please submit your resume for immediate consideration!
Feel free to text “Goldsboro” to 321-418-6672 for faster response.
INDH
 
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