Intake Specialist

Rockledge, FL
Full Time
EM
Entry Level
Superior Skilled Trades (SST) is seeking an Intake Specialist to act as our first point-of-contact for phone, electronic, and in-person communication in our high-volume environment.  We’re looking for someone with a professional and outgoing personality who will offer welcoming customer service throughout all interactions with field employees and customers, ensuring that all needs are met.  Join our high-energy team where we pride ourselves on delivering top-tier talent solutions to our clients and offering meaningful job opportunities to skilled tradespeople throughout the country, all while maintaining a supportive internal culture!
 
Fulltime, Internal Position: Intake Specialist
Location: Rockledge, FL
Hourly Rate:  $18.00/hr+
Schedule:  Mon-Fri, 8:00 AM – 5:00 PM

Key Responsibilities
  • Communication: Answering phones, gaining pertinent information in order to direct calls, managing emails, working together with internal team members.
  • Customer Service:  Offering a positive and welcoming experience with every interaction.
  • Document & Data Management:  Utilizing Excel and the entire Microsoft Suite when reviewing reports, and/or cross-checking and verifying data.
  • Office Operations:  Assisting the team with project-based and administrative initiatives and providing general assistance to managers and team members. 

Essential Skills & Qualifications
  • Prior experience managing business phone/email communication (e.g., receptionist and/or administrative assistant-type roles).
  • Excellent communication (written and verbal) and interpersonal skills.
  • Extremely punctual.
  • Proficiency with office software (e.g., MS Office Suite, databases).
  • Ability to multitask within in a fast-paced environment. 
  • Willingness and interest in jumping in as needed, exploring new opportunities, and taking on new tasks.
  • Growth-oriented mindset.

INDH
 
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