Commercial HVAC Team Lead

Charlotte, NC
Full Time
Experienced
DIRECT HIRE: seeking an experienced and driven HVAC Team Lead to lead field operations, manage a team of commercial HVAC technicians, and ensure consistent delivery of high-quality service and installations. The ideal candidate will possess deep technical knowledge of commercial HVAC systems, strong leadership capabilities, and a commitment to safety, quality, and customer satisfaction.

📍 Working Location: Local travel for Charlotte, NC. and surrounding area
💰 Pay Range: $40hr - $55hr (depending on experience)
🕒 Base hours/Schedule: M - F, 7am - 3:30pm, +OT

Key Responsibilities: 
  • Demonstrate a positive, customer-focused attitude to set a standard for the team to follow
  •  Ensure the team maintains a professional appearance by wearing appropriate company uniforms and hold team members accountable to do the same
  •  Actively support upper management in setting clear goals and expectations for the team, ensuring alignment with company objectives
  •  Exhibit support for companywide initiatives, regardless of personal opinion, to foster a cohesive and motivated team environment
  •  Meet monthly with employees to coach, mentor and deliver feedback
  •  Perform weekly review for non-compliant KPIs
  •  Mentor team members on efficient service execution and accountability
  •  Serve as a safety role model for the team
  • Ensure safe work practices are implemented and provide job site safety training in line with OSHA regulations and company policies
  •  Ensure team members use proper PPE daily and understand proper usage
  •  Work closely with Service Coordinators to meet customer needs and foster a strong, cohesive team dynamic
  •  Oversee daily service calls and ensure timely completion of electronic paperwork for billing
  •  Limit customer impacts and increase satisfaction working with coordination
  •  Assist in managing parts orders to ensure timely job completion
  •  Support sales efforts by identifying opportunities and assisting with estimates and job site surveys
  •  Review quotes from team before going to customer & ensure submission to customer in a timely manner
  •  Ensure team proficiency with OEM/vendor apps and HVAC software tools
  •  Lead rollout and training of new tools, technology, and processes
  •  Maintain excellent driver scores 
  •  Participate in the on-call rotation to support urgent customer needs
  •  Perform other duties as assigned
Qualifications:
  • Minimum 15 years of experience in commercial or industrial HVAC service
  • Prior experience supervising or mentoring technicians in a field-based role
  • EPA Universal Certification (required)
  • Strong diagnostic and troubleshooting skills for complex HVAC systems
  • Proficiency with OEM/vendor apps and HVAC-related software tools
  • Working knowledge of OSHA regulations and commitment to jobsite safety
  • Excellent communication, leadership, and organizational skills
  • Ability to read and interpret technical drawings, schematics, and manuals
  • Valid driver’s license with a clean driving record
  • Must be able to pass a drug screen and background check
Benefits: 
  • Competitive salary and performance incentives
  • Health, dental, and vision insurance
  • Company-paid Life Insurance and Long-Term Disability
  • 401(k) with company match
  • Paid time off and holidays
Once you apply, please text "CHTL" to 904-712-6140 for a faster reply. 

INDH


 
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