Intake Specialist

Our Superior Skilled Trades (SST) Rockledge headquarters is looking for an Intake Specialist who enjoys a high-energy, people-facing role and a workday that’s never the same twice.  This position handles continuous incoming phone calls and first-line communication; greeting employees, candidates, and visitors; and supporting ad-hoc office projects (client gifts, data clean-up, etc.).  This role is ideal for someone who thrives in a lively office environment, enjoys variety rather than a routine administrative desk, and is excited to grow with a company and take on more responsibility over time.  

Fulltime, Internal Position: Front Desk Admin Specialist
Location: Rockledge, FL (onsite)
Hourly Rate:  $18.00-$20.00/hr
Schedule:  Mon-Fri, 8:00 AM – 5:00 PM

• Prior experience managing business phone / email communication (e.g., receptionist and / or administrative assistant-type duties).
• Excellent communication (written and verbal) and interpersonal skills.
• Extremely punctual.
• Proficiency with office software (e.g., MS Office Suite, databases).
• Ability to multitask within in a fast-paced environment. 
• Willingness and interest in jumping in as needed, exploring new opportunities, and taking on new tasks.
• Growth-oriented mindset.

• Communication: Answering phones, gaining pertinent information in order to direct calls, managing emails, working together with internal team members.
• Customer Service:  Offering a positive and welcoming experience with every interaction.
• Document & Data Management:  Utilizing Excel and the entire Microsoft Suite when reviewing reports, and/or cross-checking and verifying data.
• Office Operations:  Assisting the team with project-based and administrative initiatives and providing general assistance to managers and team members.