SST Direct

Quality Services & Manufacturing Support Mgr.

DD - Springdale, PA - Full Time

We are seeking an experienced and driven Quality Services & Manufacturing Support Manager to lead the development, implementation, and continuous improvement of a site-wide Quality Management System (QMS) in Springdale, PA. This individual will ensure products and processes meet the highest internal standards and customer expectations. You will play a key role in quality assurance, audits, regulatory compliance, and cross-functional collaboration to drive operational excellence.

Salary: $115k - $125k/ year (BOE)

Full Benefits!!!


Key Responsibilities:

  • Develop, implement, and maintain a compliant Quality Management System (QMS) aligned with ISO 9001, IATF 16949, and other relevant standards.
  • Lead and manage internal, customer, and regulatory audits.
  • Monitor and analyze quality performance metrics; implement and track corrective and preventive actions (CAPA).
  • Conduct Statistical Process Control (SPC) analysis to assess process stability and capability.
  • Ensure rigorous quality control procedures are followed throughout production.
  • Manage equipment calibration processes and maintain accurate calibration records.
  • Collaborate across departments to resolve quality issues and improve systems and workflows.
  • Lead and develop a team of quality inspectors, engineers, and analysts.
  • Ensure compliance with customer specifications and industry requirements.
  • Oversee supplier quality management and conduct audits as needed.
  • Provide training on quality procedures, standards, and continuous improvement methodologies.
  • Deliver quality performance reports and improvement plans to site leadership.
Qualifications:
  • Bachelor’s degree in Engineering, Quality Management, or a related field.
  • Minimum 5 years of progressive experience in quality management within the chemical manufacturing or coatings industry.
  • At least 2 years of leadership experience.
  • Deep knowledge of quality standards and methodologies (ISO 9001, IATF 16949, Six Sigma, Lean).
  • Hands-on experience with quality tools such as FMEA, SPC, A3, and Root Cause Analysis.
  • Strong analytical and communication skills.
  • Proficiency in quality management systems and ERP platforms (Oracle and/or SAP).
  • Certifications required: CQE, CQA, and/or Six Sigma Green Belt.
  • Six Sigma Black Belt certification is highly preferred.


If you are interested in this opportunity, please submit your resume for immediate consideration.

For faster response, text "QMS" to 813-579-1392.

INDH

 

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