SST Direct
Shop Manager/Lead Mechanic
Indianapolis, IN - Full Time
DIRECT HIRE: The Shop Manager / Lead Mechanic is a hands-on leadership role responsible for executing high-performance fleet and equipment operations while performing advanced diagnostics and repairs that directly support field production.
📍 Working Location: Onsite, Indianapolis, IN.
💰 Pay Range: $35hr - $45hr
🕒 Shift: M - F, 7am - 3:30pm
Benefits: Dental insurance, Health insurance, Paid time off, Professional development assistance, Retirement plan
Responsibilities:
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📍 Working Location: Onsite, Indianapolis, IN.
💰 Pay Range: $35hr - $45hr
🕒 Shift: M - F, 7am - 3:30pm
Benefits: Dental insurance, Health insurance, Paid time off, Professional development assistance, Retirement plan
Responsibilities:
- Perform advanced diagnostics, repairs, and troubleshooting across fleet and equipment
- Lead by example in the shop, setting the standard for workmanship, urgency, and accountability
- Train and develop technicians through hands-on coaching and real-time problem solving
- Own shop workflow, ensuring efficient movement of assets from intake through return to service
- Assign and manage work orders, ensuring timely completion and accurate documentation
- Maintain 95%+ fleet uptime by proactively addressing issues and eliminating downtime
- Execute preventative maintenance to achieve 100% compliance
- Ensure no asset remains idle in the shop for more than 48 hours without documented cause
- Serve as final quality control checkpoint before any asset is returned to service
- Maintain accurate inventory of parts, tools, and consumables while preventing shortages
- Source parts, manage vendors, and submit purchase order requests in alignment with company standards
- Maintain a clean, safe, and highly organized shop environment
- Take ownership of the internal customer (field crews and operations team), ensuring equipment is ready to perform at all times
- Provide proactive and consistent communication on equipment status, repair timelines, and risks
- Operate with urgency and decisiveness to minimize downtime and accelerate repair turnaround
- Perform DOT inspections as required, ensuring full compliance across the fleet
- Provide daily visibility to leadership on equipment status, downtime risks, and shop performance
- Hold technicians accountable to productivity, repair quality, and documentation standards
- Support seasonal readiness execution for both lawn and snow operations
- Strong leadership and ability to lead by example in a hands-on environment
- Advanced mechanical, diagnostic, and troubleshooting skills
- Knowledge of diesel, hydraulic, and electrical systems
- Strong understanding of DOT compliance requirements
- Ability to train and develop technicians
- Highly organized with strong attention to detail
- Ability to manage shop workflow and prioritize effectively
- Strong communication and transparency with operations leadership
- Process-driven mindset with commitment to systems and execution
- 5+ years of mechanical experience in fleet or equipment environments
- Experience leading or training technicians preferred
- DOT certification required or ability to obtain within 90 days
- Experience sourcing parts and managing vendor relationships
- Experience scheduling and managing shop workflow
- Fleet, construction, or landscaping equipment experience preferred
- CMMS or maintenance software experience preferred
- Valid driver’s license required
- CDL preferred
- Welding and fabrication experience preferred
- Ability to lift up to 75 lbs
- Ability to stand for extended periods
- Ability to work in both indoor and outdoor environments
- Ability to safely operate equipment and tools
- Ability to work extended hours during peak seasons
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