Position Overview We are seeking an experienced Site Leader – Technical Sales to support a strategic account within the Packaging & Hygiene industry in the Southwest region. This role combines technical expertise, customer relationship management, project leadership, and business development to drive customer success and profitable growth.
The ideal candidate will have extensive experience in the paper manufacturing industry and a strong background in specialty chemical applications, technical sales, and account management. This opportunity is particularly well-suited for a seasoned industry professional or semi-retired expert looking for an engaging contract assignment.
Key Responsibilities
Lead and support a local customer-focused sales and service team.
Manage strategic customer relationships and serve as the primary technical sales contact.
Develop and execute account plans to achieve sales, profitability, and growth objectives.
Provide on-site technical support, troubleshooting, inspections, and process optimization.
Oversee the design, installation, and maintenance of chemical feed and delivery systems.
Identify new business opportunities and expand existing customer relationships.
Monitor product performance and service quality while resolving customer concerns.
Conduct data analysis and document return-on-investment (ROI) for existing and proposed applications.
Prepare and deliver timely customer service reports and business updates.
Communicate customer requirements, project opportunities, and operational needs internally.
Maintain accurate sales activity, forecasting, expense reporting, and customer records.
Attend industry conferences, customer meetings, and company training programs.
Drive continuous improvement initiatives and support project completion efforts across the assigned territory.
Required Qualifications
Bachelor's degree in:
Paper Science
Chemistry
Biology
Microbiology
Chemical Engineering
Or equivalent industry experience
10–15 years of experience in the paper manufacturing industry.
Proven technical sales and account management experience.
Ability to develop and execute strategic account plans.
Strong customer relationship-building and communication skills.
Experience documenting and presenting ROI analyses.
Proficiency with data analysis, reporting, and business planning.
Strong project leadership and organizational skills.
Preferred Experience Experience with one or more of the following:
Paper manufacturing operations
Wet-end chemistry applications
Retention and drainage programs
Sizing chemistry
Recycled paper manufacturing
Specialty chemical applications within pulp and paper operations